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Frequently Asked Questions About Staying at Murphys Creek Escape Campgrounds

  • Q. Do you allow day visitors to come and use the facilities?

    A. Yes, we do allow day visitors. Day visitors aged 4 years and up incur a fee of $7 and dogs-on-lead are $1 additional to access everything our park has to offer. If you are visiting someone who is camping, you will be charged a fee if you are on site for more than two hours. If you wish to use the Ecopool, swim in the creek, etc you will have to pay the fee regardless of time on site. Friends of campers are NOT welcome to use our facilitiesΒ freeΒ ofΒ charge.

  • Q. What time is Check in & check out? Can we arrive early and depart late?

    A. Check in and check out for general campground guests is 11am.Β Check in for the Luxury glamping tents is 2pm and check out is 10am. Check in and check out times allow for guests to move off their sites, prior to the arrival of guests moving onto those sites.Check in and out times are firm and non-negotiable.

  • Q. I want to camp with a group of friends. How can I make sure we are next to each other when booking online?

    A. Create a group name and write this in the comments section when booking.

    When we receive your booking we will place you next to each other and link your bookings together.

  • Q. Can we set up our camp anywhere?

    A. No, you are required to come to reception and check in before you occupy a site.

    If we are heavily booked, we will allocate a site to you. If we can, we will allow you to choose a site in the area you have booked.

    Please let us know at time of reservation if you would like a particular site and we will do our best to reserve it for you.

    Sometime circumstances require us to shuffle sites so we can't guarantee your requests but we will always do our best.

  • Q. Can we check in after office hours?

    A. Yes, a late arrival can be arranged. The whiteboard out the front of reception has a late arrivals box (look for the White Rabbit poster) where we will leave you a map, a key (if required) and your site allocation.

  • Q. Do you have laundry facilities?

    A. Yes, we have laundry facilities in both the amenity blocks. Washing machines and dryers are coin operated.

    Clothes lines are also available at the back of each building.

  • Q. Do you have a camp kitchen?

    A. Yes, we have a camp kitchen located in the centre of the campground.

    This is equipped with an electric BBQ, kettle, microwave, fridge/freezer, stainless steel benches and sinks, picnic tables and communal fire pit.

  • Q. Can we use tarps on our site?

    A. Tarps are allowed above ground level for shelter on your campsite.

    We do not permit tarps to be placed on the grass, please only use shade cloth or breathable mats.

  • Q. Do you have snakes or goannas there?

    A. Yes, we are a natural bush setting; this is their home. We have several species of snakes, venomous and non-venomous. Goannas are often seen roaming the campground. Please do not approach or feed the goannas.

    We do ask that you use the compost bins provided for food scraps lying around your site. Goannas, possums and scrub turkeys all enjoy your scraps. All snakes and goannas should be left alone to go about their business. Dogs and goannas can prove fatal to each other so remember to always keep dogs on leash and under your control.

  • Q. Do you have water in the creek?

    A. Our swimming hole is no longer spring fed and therefore dependent on rainfall. If you are booking here specifically to go swimming in the creek, we recommend you call first to check conditions.

    We do have the Ecobillabong now which operates all year round as an alternative swimming option.

  • Q. I've heard there is train noise in your campground. Will the trains prevent me from sleeping?

    A. We can hear coal trains in the campground at times during the day and during the night. Some people love the low rumble and others don't. If you think the low rumble of trains will disturb your sleep, please bring along some ear plugs.

  • Q. Do you have a shop?

    A. Yes, we have a very basic shop in reception. We sell ice, basic grocery items, cold drinks, ice creams and firewood, kindling and gas refills.

  • Q. Do you have EFTPOS in the shop?

    A. Yes.

  • Q. Can we have a fire?

    A. Yes, providing there are no fire bans in place at the time of your visit you are welcome to have a campfire.Β  Each of our sites has an inground fire pit which we prefer you to use.Β  Do not make your own on/in ground fire pit if the location of ours isn't ideal for you.Β  If you bring your own pit it must sit off the ground on legs and any ash/left over wood must be placed into our firepits (not thrown onto the ground).Β  Fires must be fully contained within the firepit (please don't use long branches that extend beyond the outside of the stones around the pit or feed your fire so that it becomes more like a bonfire than a campfire).

    You are required to either bring your own brazier or you can hire a fire drum from us for a small additional fee.

    By law, you must obey any fire bans when in place.

  • Q. Can we use a chainsaw?

    A. No, chainsaws are not permitted to be used on the property.

  • Q. Do you sell firewood?

    A. Yes, we have bags of split hard wood available for purchase.

    Please ensure you arrange this during shop hours.

    Firewood will be delivered to your site if ordered and paid for before the cut off time (reception closure or the end of bird feeding)

  • Q. Can we check in our friends who haven't arrived yet?

    A. No, we require all guests to register with reception on arrival.

    In the interest of privacy, safety and security it is mandatory for us to know who is on the property at all times.

    Any person who has not registered or checked in with reception, may be trespassing and therefore may be asked to leave.

    Whether you are camping with a group or on your own, no other person can register for you.

  • Q. Can we have multiple families on one site?

    A. No, due to council regulations, our policy is one family per site. Group sites are available for multiple family bookings.

  • Q. Can we add our friends at late notice to our site?

    A. We are bound by council restrictions as to how many people we can have on site at any one time.

    If we are fully booked, unfortunately we cannot add extras to sites, nor can we create a site for them.

    If your site has not reached the capacity set by council, we may be able to add a friend or two. Call reception to discuss.

  • Q. Can we bring our dog?

    A. Yes, dogs are permitted, full responsibility taken by their owner. All dogs must be registered at reception. Fees apply.

    Note: Dogs must be always on leash.

    Dogs are not permitted in the BBQ area/camp kitchen, office, amenities & luxury tent area.

    Dogs cannot be left on the property unattended: you go out your dog goes with you.

  • Q. Can we bring our other pets (cats/birds etc)?

    A. Yes. Other small pets are welcome but must be declared at reception.

    There is no charge for pets other than dogs and horses.

  • Q. Do you have flushing toilets and hot showers?

    A. Yes, we have 2 amenities blocks, both with flushing toilets and hot showers.

    Showers are coin operated. One 20c piece will give you 2 minutes of water. You can swap cash for coins at reception.

  • Q. Do you have a dump point?

    A. No, the closest dump point is in Gatton. We ask that you do not empty you caravan canisters or portable toilets into our system.

    The chemicals used in these systems affect our water treatment plant and create environmental damage. Anyone caught doing this will be evicted and banned.

  • Q. Can we bring a generator?

    Murphys Creek Escape offers you a tranquil and relaxing environment.Β  This is marred by the sound of generators.Β  Generators annoy campers and the wildlife.Β  Whilst we allow generator use (Β generators 2KVA or lessΒ only), they can only be used to a maximum of 1 hour/day between 9AM and 4PM.

  • Q. Do the activities cost extra and are there age restrictions?

    The Giant Swing, Medium Ropes Course and Archery require facilitators and incur additional costs.Β  Activities should be booked prior to your arrival.Β  We have a minimum and maximum number of participants for each session.Β  ACtivities are offered on Saturdays throughout the year with additional sessions over the school holidays and long weekends (based on demand). Our facilitated adventure activities have age requirements to ensure the safety and enjoyment of all.

  • Q. Can we bring our own equipment and utilise the adventure facilities.

    A. No, our equipment and facilities require a trained qualified instructor to be present.

  • Q. Do you have 4WD tracks.

    A. No, we do not have 4WD tracks open to the general public.

  • Q. Do you do refunds? What if we leave earlier than planned? What if it’s raining?

    A. We do not refund; however we will transfer your reservation over to another suitable date within 12 months.

    We require 24 hours-notice of a cancellation to be able to offer credit. If you decide to leave early under any circumstances, you will not be entitled to a refund or credit.

    No shows forfeit all monies paid.

  • Q. Is there bushwalking close by?

    A. Our property backs onto State Forest and the Lockyer National Park where you can walk for recreation purposes.

    Other bush walks available close by (within driving distance) include:

    Β· Redwood Park

    Β· Jubilee Park

    Β· Table Top

    Β· Crows Nest National Park

    Β· Ravensbourne National Park

Luxury Glamping Frequently Asked Questions

  • Q. Can we bring our children or infants with us?

    Β Our luxury glamping tents are promoted as, and designed for, a couple's retreat.Β  They provide bedding suitable for two adults.Β  On occasion we may allow a child to accompany their carers, however this would only occur as a special circumstance and only when there are no other bookings in the tents (most likely during weekdays - not weekends).Β  No additional bedding, towels or crockery are provided.Β  Children will be charged at our children's price if allowed.

  • Q. Can we bring our dogs with us?

    We now allow dogs in one of our tents. This is the accessible tent which does not have a bathtub. Dogs must be managed appropriately by owners. Any complaints by other guests can result in the dogs being required to leave.

  • Q. What is provided in each tent?

    A. Each tent has a king size bed, ensuite with claw foot bath and rain shower, bathrobes, hair dryer, linen, day bed, table & chairs, firepit, electric blanket, heater in winter and a fan in summer, gas BBQ, fridge, kettle, glassware, crockery, cutlery, cooking utensils and tea and coffee facilities.

    NB: Our accessible tent does not have a bathtub.

  • Q. Are there any extra things we should bring?

    A. We would recommend you pack insect repellent, citronella candles, a torch, food & drinks, personal belongings and clothing, book, camp chairs for sitting around the fireplace and firelighters (if you wish to use the private fire pits).

  • Q. Are the tents powered?

    A. Yes all tents have power and water connected.

  • Q. Do the tents have heating or cooling?

    Due to the luxury tent structure air conditioners are not practical. There is a pedestal fan provide and cool breezes can usually be enjoyed on the deck.

    In winter we provide an electric heater, electric blanket and warm robes.